An update from our practice on COVID-19

March 23, 2020

     Indiana Governor Eric Holcomb issues a “stay at home” executive order.  The order identifies veterinary hospitals as essential businesses.  We continue to remain open while reviewing and implementing our new protocols.  Please read a brief summary of our new protocols below prior to your visit.

March 17, 2020

     In response to the current COVID-19 pandemic facing our country, McCordsville Veterinary Hospital will be implementing new protocols in an attempt to ensure the safety of our clients and our McCordsville Veterinary Team.  Please be patient with us as we adjust to these new protocols as we are learning each day how to best service our patients and clients in a way that will help to promote the health of our community.

     McCordsville Veterinary Hospital will be a CONTACT-FREE Zone, please read the following protocols prior to your visit to help insure a safe and smooth appointment for both your pet and our team:

     Upon arrival to our clinic, please call 317-335-3741 to notify us of your arrival. One of our team members will take a history from you regarding your pets’ condition. We will then have you enter the first door into our foyer where you will leave your dog on a leash or your cat in a carrier. If you do not have a carrier or a leash, we will provide you with one. Once you have exited the foyer, our team member will enter to retrieve your pet.  Upon completion of your pet’s exam, one of our doctors will call you to discuss the findings and recommended diagnostics or treatment.

     Any medications or food, must be paid for in advance over the phone. When you arrive to pick up medications, please call 317-335-3741, and a team member will leave the food or medication in the foyer for you to pick up along with your receipt.

     At this time, we are scheduling only essential appointments that will insure the health and well-being of your pet. We encourage people to delay their annual exams unless they are due for a Rabies vaccine for the next few weeks. We encourage you to call to discuss the vaccine needs of your pet to determine if you can safely delay your appointment.

     Thank you for helping us to maintain high standards for health and safety for our clients and our McCordsville Veterinary Team.  We will do everything we can to uphold the exceptional veterinary care our patients and clients deserve during this difficult time.